Contact Us

We want to help you achieve your business goals and answer any question you may have. Get in touch with us!

 All Times Listed are Pacific Standard Time

By Telephone


Customer Service

(8am – 6pm, 7 Days a Week)

Apply for a Loan

(24 hours / 7 days a week)

To Text with an Agent

(Mon-Fri: 8am – 7pm )

Send START to (949) 267-3724

Collections

(8am – 6pm, 7 Days a Week)

Recovery

(Mon-Fri: 8am – 5pm, Sat: 8am – 12pm)

Live Chat

(Mon-Fri: 8am – 7pm)

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

Careers

Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions.

By Mail


General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806
Customer.Service@loanme.com

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
Attn: Lockbox LoanMe
P.O. Box 841504
Dallas, TX 75284-841504

Walk-In Payments

LoanMe, Inc. will be open for walk-in payments beginning Monday, August 17, 2020.

Hours:
9am to 6pm Monday – Friday (Closed on Holidays)

  • New Year’s Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day
  • Christmas Day

 

Address:
1900 S. State College Blvd.
Suite #300, Anaheim CA 92806

Cash, Check or Money Order are accepted.

MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

ACI PAY, a service of ACI Payments, Inc.

By Fax


Loan approval related documents

(949) 535-9100

Loss Mitigation

(949) 535-9151

Better Business Bureau Logo - BBB Accredited Business
Consumer Affairs Accredited
Trustpilot Brandmark

Apply today!

“Business Never Stops, Neither Should You.”

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